We will match the regular selling price of an identical product of the same brand, flavour, style, vintage, model, size, colour, version, packaging and quantity.
We will only compare against standard, non-discounted, non-promotional and non-special prices.
We will price match items that are currently in-stock at a *local competitor's online store or in-store.
*Competitors must be based in Singapore.
Snap a clear photo or take a screenshot that shows both the product and its price tag. Make sure that the price tag shows the regular selling price and not the promotional, discounted or 'special' price.
Drop us an email at orders@thirsty.com.sg within 7 days of your purchase. Do attach the photo that you took and let us know where you found the product and your Order Number.
Once your email claim has been submitted, we will validate and respond to your claim within 3 business days. The reimbursement will be in the form of an e-Gift card that you can use for future purchases.
A Thirsty customer must make a valid non-return purchase of items on www.thirsty.com.sg and follow the instructions above to submit a Price Match Guarantee claim within 7 days of their corresponding Thirsty purchase.
Price Match Guarantee will only compare against in-stock, standard, non-discounted, non-promotional and non-special regular selling prices in other online and offline stores in Singapore. Price Match Guarantee does not include any warehouse sales, concierge services, atrium promotions, trade shows, special events, fair or festivals.
Price Match Guarantee is only valid for identical product in terms of brand, flavour, vintage, style, model, size, colour, version, packaging and quantity.
If after your purchase at www.thirsty.com.sg, you do find a lower and in-stock regular selling price for an identical product, we will give you double the price difference.
Price Match Guarantee claims will be paid out in the form of an Thirsty e-Gift card for your future purchases only and the e-Gift card will expire after one year of issuance.
Price Match Guarantee does not apply in the event of a pricing error, typographical error, or other similar error if it is an error on the part of our competitor.
Thirsty reserves the right to deny any Price Match Guarantee claims that are being submitted to intentionally abuse or circumvent the intent of the Price Match Guarantee.
All Thirsty's decisions on Price Match Guarantee are final and binding including but not limited to determining eligible claimants, legible photographs and submissions, pricing errors, regular selling price, time and date cutoffs, limits of promotions, and amount of credits.
